About Us

Our story starts with our mission, our amazing team and passionate customers

Our Mission

We are dedicated to building telehealth services that rise above the ordinary and focused on developing technology and services for post-acute providers. With InteractiveCare, home health agencies, assisted living facilities and skilled nursing facilities are able to extend their intimacy of care via virtual visits combined with automated transcriptions.

Our Strengths

Post-acute focused solutions

A post-acute focused solution is a necessity to accomplish the outcomes you require. Our solutions are crafted in alignment with our pilot customers.

Proven technology

Our proven technologies process millions of minutes in audio and video calls every month. InteractiveCare’s patented transcription technology ensures healthcare professionals have encounter notes ready in minutes to help them complete necessary documentation.

Financial stability

As the latest venture from Sorenson Holdings, the company behind the Sorenson Video Relay Service® (SVRS®) and CaptionCall, InteractiveCare's parent company provide you with the financial stability your facility requires for success. 

Our Team

Jeff Smith, RN

Clinical Operations
Having served on both the clinical and administrative sides of home health, Jeff guides product insight and is our principal liaison for customers.

Michael Z. Jones

Business Development
With prior experience running a disease management company as well as selling technology for some of the largest companies in Silicon Valley, Mike leads the sales and marketing efforts.

Mel Walker

Business Development
With 13 years managing the video, voice and transcription products underlying InteractiveCare’s solutions, Mel oversees the innovation process and partnership efforts.